Last Updated: July 2026
Privacy Policy
Introduction & Scope
Welcome to Cihan Motors. We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our showroom, use our website, purchase or lease a vehicle, apply for financing, or service your vehicle with us.
By interacting with our dealership, scheduling a test drive, or using our digital services, you agree to the terms outlined in this policy. We handle all personal and financial data in strict compliance with applicable federal, state, and local data protection regulations.
Please read this policy carefully to understand our practices regarding your personal data and how we treat it. If you do not agree with our policies and practices, your choice is not to use our website or services.
Our Commitment to Your Privacy
Contact and Personal Identification: Your name, mailing address, billing address, email address, telephone number, and driver's license number (collected during test drives or vehicle deliveries).
Financial and Credit Information: When you apply for financing, pre-qualification, or leasing, we collect highly sensitive data including your Social Security Number (SSN), income details, employment history, credit scores, and bank account information.
Vehicle Transaction Data: Information about the vehicles you purchase, lease, service, or trade-in, including the Vehicle Identification Number (VIN), make, model, year, mileage, and purchase price.
Changes and Updates to this Policy
Usage Details and Device Info: Your IP address, operating system, browser type, pages viewed, time spent on our site, and the website you visited immediately before coming to ours.
Vehicle Preferences: Saved vehicles, search filters, and vehicle configuration choices you make while browsing our inventory online.
Information We Collect
We collect information in several ways: directly from you when you contact us or complete a transaction, automatically as you browse our website, and from trusted third parties such as lenders, credit bureaus, and Toyota. We only collect the data we need to serve you and to meet our legal and contractual obligations.
How We Use Your Information
We use the information we collect to process your transactions, provide financing and after-sales service, personalize your experience, send you offers and important safety or recall notices, comply with legal obligations, and improve our products and services. We do not sell your personal data.